Legal conditions



This legal notice regulates the use and utilisation of the website. The owner of the website KALPA HOTELES I S.L. (hereinafter referred to as the Website Owner).

Browsing the WEBSITE OWNER’S website confers the condition of USER of the same and implies full and unreserved acceptance of each and every one of the conditions published in this legal notice, warning that these conditions may be modified without prior notification by the WEBSITE OWNER, in which case they will be published and notified as far in advance as possible.

It is therefore advisable to read its contents carefully if you wish to access and make use of the information and services offered on this website.

The user also undertakes to make correct use of the website in accordance with the law, good faith, public order, traffic uses and this Legal Notice, and shall be liable to the OWNER OF THE WEBSITE or third parties for any damages that may be caused as a result of a breach of this obligation.

Any use other than that authorised is expressly prohibited, and THE WEBSITE OWNER may deny or withdraw access and use at any time.



THE OWNER OF THE WEBSITE, in compliance with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, informs you that:


Holder is:  KALPA HOTELES I S.L.

Trade name is: KALPA HOTELES I S.L.

NIF is: B56650344

Telephone: +34 928 510 459

Address: Calle Guayadeque 4, CP 35510, Tías, Las Palmas

Company Registration Data:




To get in touch with us, we provide you with different means of contact, which are detailed below:


Tfno: +34 928 510 459


Postal address: Calle Guayadeque 4, CP 35510, Tías, Las Palmas

All notifications and communications between users and THE WEBSITE OWNER shall be considered effective, for all purposes, when made by any of the means listed above except telephone.



THE OWNER OF THE WEBSITE, through this Website ( provides data of interest about the Company, as well as information, news or web services related to the activity. This information is current at the time of publication.

THE WEBSITE OWNER pays particular attention to ensuring that the information on the website is accurate and precise, updating it periodically and correcting errors as soon as they are detected. However, THE WEBSITE OWNER cannot guarantee that the information is up to date and error-free at all times.

The information published on this website is for information purposes only.



The website and its services are freely accessible and free of charge. However, THE WEBSITE OWNER may condition the use of some of the services offered on its website to the prior completion of the corresponding form.

The user guarantees the authenticity and timeliness of all data communicated to the OWNER OF THE WEBSITE and shall be solely responsible for any false or inaccurate statements made.

The user expressly undertakes to make appropriate use of the contents and services of the WEBSITE OWNER and not to use them for, among others:

  • Disseminate criminal, violent, pornographic, racist, xenophobic, offensive, terrorist apology or, in general, contents contrary to the law or public order.
  • Introduce into the network computer viruses or perform actions likely to alter, damage, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of the WEBSITE OWNER or third parties; as well as hinder the access of other users to the website and its services through the massive consumption of computer resources through which the WEBSITE OWNER provides its services.
  • Attempt to access the e-mail accounts of other users or restricted areas of the computer systems of the WEBSITE OWNER or third parties and, where appropriate, extract information.
  • Infringe intellectual or industrial property rights, as well as violate the confidentiality of the information of the WEBSITE OWNER or third parties.
  • Impersonate any other user.
  • Reproducing, copying, distributing, making available or any other form of public communication, transforming or modifying the contents, unless authorised by the owner of the corresponding rights or it is legally permitted.
  • Collect data for advertising purposes and to send advertising of any kind and communications for sales or other commercial purposes without prior request or consent.



THE OWNER OF THE WEBSITE is the owner, and has the corresponding licence, over the intellectual and industrial property exploitation rights of the WEBSITE. All the contents of the WEBSITE, including the graphic design, source code, logos, texts, graphics, illustrations, photographs and other elements that appear on the WEBSITE, unless otherwise indicated, are the exclusive property of the WEBSITE OWNER. Under no circumstances shall it be understood that access and browsing by the User implies a waiver, transmission, licence or total or partial transfer of said rights by the WEBSITE OWNER of any other right related to its WEBSITE and the services offered therein. Consequently, it is prohibited to remove, evade or manipulate the copyright notice and any other data identifying the rights of the WEBSITE OWNER or its owners incorporated into the contents, as well as the technical protection devices, digital fingerprints or any information and/or identification mechanisms that may be included in the contents. Likewise, it is forbidden to modify, copy, reuse, exploit, reproduce, publicly communicate, make second or subsequent publications, upload files, send by post, transmit, use, process or distribute in any way all or part of the contents included in the page for public or commercial purposes, without the express written authorisation of the WEBSITE OWNER.

Consequently, the User acknowledges that the reproduction, distribution, commercialisation, transformation and, in general, any other form of exploitation, by any means, of all or part of the contents of this Website constitutes an infringement of the intellectual and/or industrial property rights of the owner of the Website or of the owner of the same.

All the contents of the website, such as texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitute a work whose property belongs to the OWNER OF THE WEBSITE, and none of the exploitation rights of the same may be understood to be transferred to the user beyond what is strictly necessary for the correct use of the website.

In short, users accessing this website may view the contents and make, where appropriate, authorised private copies provided that the elements reproduced are not subsequently transferred to third parties, nor are they installed on servers connected to networks, nor are they subject to any type of exploitation.

Likewise, all trademarks, trade names or distinctive signs of any kind that appear on the website are the property of the OWNER OF THE WEBSITE, without it being understood that the use or access to the same attributes any right over the same to the user.

The distribution, modification, transfer or public communication of the contents and any other act that has not been expressly authorised by the holder of the exploitation rights are prohibited.

The establishment of a hyperlink does not imply in any case the existence of a relationship between the WEBSITE OWNER and the owner of the website in which it is established, nor the acceptance and approval by the WEBSITE OWNER of its contents or services.

THE OWNER OF THE WEBSITE is not responsible for the use that each user makes of the materials made available on this website nor for the actions carried out on the basis of the same.



The WEBSITE OWNER does not authorise minors under 14 years of age to provide their personal data, either by filling in the web forms provided for service requests, contact forms, or by sending e-mails.



This Website integrates plugins or complements of social networks such as Facebook, Twitter, Linkedin, Instagram and You Tube, with respect to such plugins, the user of the website must take into account the following:

If you are registered as a user in the social network and when visiting the Website you are logged in to any of these social networks, when you “click” on their plugins, the social network will receive information indicating that you have visited the Site. It will also provide information about your user profile on that social network (name, email, photo, etc.).

If you are not logged in to the social network, or are not logged in while visiting the Website, the social network may at least receive and store your IP address.

If you do not want a social network to collect the personal data listed here, or to share it with us or any third party, please refer to the privacy policy of the relevant social network and log out of the social network before visiting the Website. You may also delete existing cookies that have been set by the social network on your computer using the functions of your browser.



The content of this website is of a general nature and is for information purposes only, and access to all content is not fully guaranteed, nor is its completeness, correctness, validity or timeliness, nor its suitability or usefulness for a specific purpose.

THE OWNER OF THE WEBSITE excludes, to the extent permitted by law, any liability for damages of any kind arising from:

  • The impossibility of accessing the website or the lack of truthfulness, accuracy, completeness and/or timeliness of the content, as well as the existence of vices and defects of any kind in the content transmitted, disseminated, stored, made available, accessed through the website or the services offered.
  • The presence of viruses or other elements in the contents that may cause alterations in computer systems, electronic documents or user data.


Failure to comply with the law, good faith, public order, traffic uses and this legal notice as a result of incorrect use of the website. In particular, and by way of example, THE OWNER OF THE WEBSITE is not responsible for the actions of third parties that violate intellectual and industrial property rights, business secrets, rights to honour, personal and family privacy and self-image, as well as the regulations on unfair competition and illegal advertising.

Likewise, THE OWNER OF THE WEBSITE declines any responsibility for information that is outside this website and is not managed directly by our webmaster. The function of the links that appear on this website is exclusively to inform the user about the existence of other sources likely to expand the content offered on this website. THE WEBSITE OWNER does not guarantee or accept responsibility for the operation or accessibility of the linked sites; nor does it suggest, invite or recommend a visit to them, nor will it be responsible for the results obtained. THE WEBSITE OWNER is not responsible for the establishment of hyperlinks by third parties.



In the event that any user or third party considers that there are facts or circumstances that reveal the unlawful nature of the use of any content and/or the carrying out of any activity on the web pages included or accessible through the website, they must send a notification to the OWNER OF THE WEBSITE. Duly identifying himself/herself and specifying the alleged infringements.



The administrative information provided through the website does not replace the legal publication of laws, regulations, plans, general provisions and acts that have to be formally published in the official journals of the public administrations, which are the only instrument that attests to their authenticity and content. The information available on this website should be understood as a guide with no purpose of legal validity.



When we need to obtain information from you, we will always ask you to provide it voluntarily and expressly. The data collected through the data collection forms on the website or other means will be incorporated into a personal data processing system for which KALPA HOTELES I S.L. (hereinafter: THE WEBSITE OWNER) is responsible.

This entity will treat the data confidentially and exclusively for the purpose of offering the services requested, with all the legal and security guarantees imposed by the RGPD UE 2016/679, the Spanish Legislation of Application LOPD 3/2018 of 5 December and the Law 34/2002, of 11 July, of Services of the Information Society and Electronic Commerce.

THE WEBSITE OWNER will not transfer or share the data with third parties without your express consent.

Likewise, THE WEBSITE OWNER will delete or rectify the data when they are inaccurate, incomplete or no longer necessary or relevant for their purpose, in accordance with the provisions of the RGPD EU 2016/679, on the Protection of Personal Data.

Users may revoke the consent given and exercise their rights of access, rectification, deletion, limitation, revocation, opposition and portability of their data by contacting the following address for this purpose: THE OWNER OF THE WEBSITE (to the attention of the Data Protection Department or contact person), address: Calle Guayadeque 4, CP 35510, Tías, Las Palmas or at the email address, duly identifying themselves and expressly indicating the specific right they wish to exercise.



The security measures adopted by KALPA HOTELES I S.L. are those required, in accordance with the provisions of article 32 of the GDPR. In this regard, KALPA HOTELES I S.L., taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons, has established the appropriate technical and organisational measures to ensure the level of security appropriate to the existing risk.

In any case, KALPA HOTELES I S.L.: has implemented sufficient mechanisms to:

  • Ensure the continued confidentiality, integrity, availability and resilience of processing systems and services.
  • Restore availability and access to personal data quickly, in the event of a physical or technical incident.
  • Regularly verify, evaluate and assess the effectiveness of the technical and organisational measures implemented to ensure the security of the processing.
  • Pseudonymise and encrypt personal data, where appropriate.


KALPA HOTELES I S.L., adopts the corresponding security levels required by the RGPD EU 2016/679 and LOPD GDD 3/2018 and other applicable regulations. However, it cannot guarantee the absolute invulnerability of the systems, and therefore assumes no liability for damages arising from alterations that third parties may cause to the user’s computer systems, electronic documents or files.

If you choose to leave our website via links to websites that do not belong to our company, KALPA HOTELES I S.L. will not be held responsible for the privacy policies of these websites or for the cookies that they may store on the user’s computer.

Our policy with respect to e-mail is to only send communications that you have requested to receive.

If you prefer not to receive these messages by e-mail, we will offer you the possibility of exercising your right to cancel and waive receipt of these messages, in accordance with the provisions of Title III, article 22 of Law 34/2002, of Services for the Information Society and Electronic Commerce.

For more information about our Privacy Policy, please click here.





The present conditions will be governed by European legislation and in this case will depend on the control authority, AEPD, Spanish legislation in force.

The language used shall be Spanish.


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